Securely Processing Millions of Products
We are proud that over the years, we have securely and reliably processed millions of product records, helping businesses automate their product data classification and intelligence at scale.
What measures do we take to ensure your privacy?
Product Gale follows the highest security standards to give users peace of mind that their product data is secure and not being used for any purpose other than classification and intelligence generation.
No Data Sold or Monetized
We don't sell or monetize your product data. Your data is used exclusively for providing classification and intelligence services. We don't analyze product data for any purpose beyond your requested operations.
Secure API Access
Product Gale connects to your systems using secure API connections with encrypted authentication tokens. You can revoke access at any time through your account settings.
Minimum Permissions Required
Product Gale only requests access to product data necessary for classification and intelligence generation. We don't have access to customer information, financial data, or any non-product features.
Data Encrypted in Transit and at Rest
All product data that we process is encrypted in transit and at rest. Everything runs within a secure private network, so it isn't exposed to the public internet.
Secure and Scalable Infrastructure
Product Gale is hosted on enterprise-grade cloud infrastructure and leverages industry-leading security, privacy, and redundancy features. Our infrastructure is extremely scalable, leaving no room for downtime.
Protected from Attacks
Our application has a web application firewall, DDoS protections, strict rate limiting, and regular vulnerability scanning to ensure the platform stays secure.
Strict Data Access Controls
We enforce strict access controls using role-based permissions and identity and access management (IAM) to ensure only authorized users and services can access sensitive data.
Monitoring and Auditing
We regularly perform automated security audits and monitor logs to detect unusual activity. All access to product data is logged and auditable.
Technical Details
Data Centers
Product Gale is hosted and managed within enterprise-grade secure data centers and we take advantage of comprehensive security, privacy, and redundancy features. Our infrastructure providers continually monitor their data centers for risk and undergo assessments to ensure compliance with industry standards.
Our data center operations are accredited under:
- ISO 27001
- SOC 1
- SOC 2/SSAE 16/ISAE 3402
- PCI Level 1
- FISMA Moderate
- Sarbanes-Oxley (SOX)
Physical Security
Product Gale utilizes ISO 27001 and FISMA certified data centers. Our data centers are housed in nondescript facilities with extensive setback and military-grade perimeter control. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff utilizing video surveillance, state-of-the-art intrusion detection systems, and other electronic means.
Authorized staff must pass two-factor authentication no fewer than three times to access data center floors. All visitors and contractors are required to present identification and are signed in and continually escorted by authorized staff.
System Security
Security within our cloud infrastructure is provided on multiple levels: the operating system (OS) of the host system, the virtual instance operating system or guest OS, a stateful firewall, and signed API calls. Each of these builds upon the capabilities of the others to ensure that data cannot be intercepted by non-authorized systems or users.
Product Gale maintains current security patches for all systems and actively monitors for breaches, network, and performance issues.
Server Access
Product Gale employs enterprise firewall technology to block all traffic directly to servers processing product data. Only front-end proxy servers are exposed directly to the Internet. All server access is managed through an intermediary, and strong cryptographic keys are used to gain access at all levels.
Data Encryption
All data that passes through Product Gale is encrypted at rest and in transit using industry-standard encryption protocols.
Data Security FAQ
What security measures protect the confidentiality, integrity, and availability of the platform?
We employ multiple layers of security including encryption at rest and in transit, enterprise-grade security features, web application firewalls, DDoS protection, role-based access controls, and regular security audits to protect your data.
Do you run regular security assessments, audits, and penetration tests?
Yes, we regularly perform automated security audits, vulnerability scanning, and monitor logs to detect unusual activity. We also leverage continuous security monitoring and compliance assessments.
How is the service protected against DDoS and other network-based attacks?
Our application has a web application firewall, DDoS protections, strict rate limiting, and runs within a private network to prevent unauthorized network access.
How do you evaluate the security posture of third-party vendors?
Before choosing any third-party provider, we carefully check their reputation, track record, data-protection practices, security documents, and other key factors to ensure they meet our security standards.
Where is customer data stored and processed?
All customer data is stored and processed within enterprise-grade data centers that are ISO 27001 and FISMA certified. Data never leaves our secure infrastructure.
How is access to the platform controlled?
We enforce strict access controls using role-based permissions and identity and access management (IAM) to ensure only authorized users and services can access sensitive data. All access is logged and auditable.
Which compliance frameworks guide your security programme?
Our infrastructure complies with ISO 27001, SOC 1, SOC 2, PCI Level 1, FISMA Moderate, and Sarbanes-Oxley (SOX) standards.
What backup and disaster-recovery measures are in place?
We leverage enterprise-grade redundancy features and maintain regular backups of all critical data. Our infrastructure is designed for high availability with automatic failover capabilities.
Can customers export their data easily?
Yes, customers can export their product data and classification results at any time through our API or dashboard interface.
Ready to Automate Your Product Classification?
Managing product data classification manually is tedious and time-consuming. Product Gale was created with a mission to give peace of mind to businesses managing large product catalogs.